iPhone Repair FAQs

Do You Accept Coupons from Other Companies?

A: Yes. Absolutely. If you have a coupon from another company repairing iPhones / iPads we will happily match the price. Remember, Smart Tech is all about convenience for the customer. Price matching is another way for us to help out.

What's the difference between an iPhone's glass and LCD?

A: Digitizer (aka Touch Panel) - the glass part of the screen covering the LCD display

LCD (Liquid Crystal Display) - the part of the screen displaying the image

You may have a cracked digitizer, and the image will display perfectly.

If you have a cracked LCD, the display will be distorted and both the LCD and digitizer will need to be replaced.

Do you sell screen repair kits?

A: No, we do not sell DIY iPhone screen repair kits.

How long does phone repair take?

The entire repair process usually takes about one hour, starting from when you call to when we finish. The longest part is usually our travel time.

Will you come to me if I cannot travel?

Yes, we will go to you to make repairs. Can’t drive? No worries. Homebound? No sweat. In the middle of work? No problem. We repair your iPhone wherever you are in our greater Milwaukee service area. We don’t even charge extra for traveling.

Where is Smart Tech located?

A: Wherever you need us to be in the greater Milwaukee area.

What are your hours?

A: Whenever you need your iPhone or iPad fixed—24/7.

Can you fix a broken and/or cracked LCD/glass screen on my iPhone?

A: Yes. Even if your iPhone screen doesn’t function or is completely black we can fix it.

The HOME button on my iPhone isn’t working. Can you fix it?

A: Yes. We will repair your HOME button. Schedule an appointment today.

My iPhone’s—or other smartphone’s—battery isn’t holding a charge. Replace it?

A: Yes. We replace your iPhone or other smartphone’s battery.

Are you able to fix the broken loudspeaker on my iPhone?

A: We can fix the broken loudspeaker on your iPhone.

Can you repair the front/back camera on my iPhone?

A: We will repair the front/back camera on your iPhone for a small fee.

Do you fix water damaged iPhones?

A: We do fix water damaged iPhones, but, please, sanitize the device first if it has been in a toilet or other environment likely to cause sepsis.

Do you buy used or broken iPhones?

A: Do you have a used or broken iPhone to sell to us? The answer’s always a resounding “YES!” We pay more than anywhere else you’ll find online.

I want to buy a pre-owned iPhone in the Milwaukee area. Can you help me out?

A: Yes. We have pre-owned iPhones in the Milwaukee area, and we can deliver the iPhone you want directly to you.